Logo Solhires Rent a car & bike

The rental company rents the vehicle in perfect working order and condition, provided with all its parts and accessories, and undertakes to use them with diligence and care, complying with the rules of the Highway Code and other Road Safety regulations.

1- VEHICLE USE

Only the Hirer and the additional drivers listed on the front of the vehicle are authorized to drive the vehicle, provided that they are over — years of age and have held a driver’s license for at least — years. The Hirer is expressly forbidden to drive the vehicle (this will result in the cancellation of the contract and the total loss of the deposit; if the Hirer has taken out additional insurance, this will have no effect):

  • Pushing or towing the vehicle or any object, rolling or not.
  • Participating in competitions, official or not.
  • Paid transportation of persons and/or goods.
  • Driving the vehicle under the influence of alcohol, drugs or narcotic substances.
  • Transporting more people or more luggage than authorized and indicated in the vehicle’s Technical Inspection Card.
  • Driving on roads not suitable for circulation, unpaved roads and in restricted areas.
  • Driving the vehicle outside the Peninsula/Spain (Portugal and Gibraltar must request authorization and pay 10€/day).
  • The lessee shall not assign, rent, pledge, sell or mortgage the vehicle or any part or accessory thereof.
  • Manipulate the elements of the vehicle, mechanical or otherwise, without the express written authorization of the lessor.
  • Be involved in any criminal matter in which the security and judicial bodies of the Spanish State intervene while the rental lasts.

2- DURATION OF THE CONTRACT AND RETURN OF THE VEHICLE

The vehicle shall be returned at the place, date and time stipulated on the reverse side. Any alteration must be previously authorized by the lessor. After 24 hours of the day indicated for the return, the rental company is empowered to remove the vehicle if it is found and failing that to initiate legal proceedings and file a complaint for misappropriation, theft or robbery as appropriate. All costs involved in the recovery of the vehicle, including the paralyzation, shall be at the Hirer’s risk and expense. After 30 minutes from the end of the contract, the rental company may claim the additional cost of an extra day corresponding to the segment that has been rented.

3.- CANCELLATION POLICY

There will be no additional charge for cancellations made 48 hours prior to the delivery date, otherwise the charge will be 100% of the reservation.

4.- RENTAL CHARGES

The Hirer agrees to pay, in addition to the vehicle rental charges and taxes determined in the current rate, those caused by the loss of documents, tools and accessories, as well as all kinds of fines and legal expenses caused by traffic violations or laws related to the use of the vehicle. Likewise, the lessee expressly authorizes the lessor to debit the credit card provided with all the expenses corresponding to the aforementioned charges.

5.- INSURANCE

The insurance taken out by the lessor covers the lessee and the driver authorized in this contract for civil liability against third parties and in unlimited amount, bail and legal defense that may be required of the driver. The lessee’s liability for damages caused to the rented vehicle is fully covered in the event of theft or fire and limited to the amount of the deductible stated on the front of the contract, provided that the corresponding premium has been contracted and paid.

The insurance does not cover in any way:

  • Driver without possession of a valid driver’s license.
  • Theft, loss or damage of goods transported in the vehicle.
  • Punctures, damage to tires, rims, steering system and lower chassis that are not the result of normal wear and tear and are caused by improper use of the rented vehicle.
  • Vehicle breakdown.
  • Damage to upholstery, dashboard, seats and carpets not resulting from normal use.
  • Refueling error
  • Damage suffered by the vehicle in the cases of prohibition contemplated in stipulation 2 and in cases of carelessness, gross negligence or recklessness in driving.

6. – ACCIDENTS

In case of accident or criminal act committed against the vehicle, the lessee is obliged to:

– Immediately notify the lessor of any incident related to the leased vehicle.

– Immediately notify the authorities if the other party is at fault.

– Obtain the complete data of the other party, filling in the form provided with the vehicle documentation, which will be sent urgently to the lessor.

– Not to recognize or prejudge the responsibility of the fact.

– Not to abandon the vehicle without taking adequate measures to protect it against further damage and in any case to await the assistance of the technical service.

7.-BREAKDOWNS AND REPAIRS

The Hirer must inform the Rental Firm of any loss, damage or breakdown of the vehicle and in the event that such damage or breakdown prevents the vehicle from being driven safely, the vehicle must not be used until the damage or breakdown has been repaired. Mechanical wear and tear due to normal use of the vehicle is assumed by the lessor, however the lessee will not be reimbursed for any expenses for repairs to the vehicle that have not been expressly authorized by the lessor.

8.-PERSONAL INFORMATION

In accordance with the provisions of Law 15/1999 on the protection of personal data, the lessor informs that the personal data contained in this contract may be incorporated into an automated file in order to provide and offer our services and promotions, giving express consent to send commercial communications by any means. This consent may be revoked through the mechanisms established for the exercise of rights of access, cancellation, rectification or opposition of their personal data in which case you can make the communication either personally at any of our offices or by written communication addressed to the effect of the address of our company. The data collected will not be transferred to other persons, companies or organizations.

9.-JURISDICTION

For any controversy arising from the interpretation or application of this contract, the competent judge shall be the place of performance of the obligation or the place of domicile of the consumer or user.

10.- DEPOSITS

Deposit and fuel deposit at the car rental company’s office.

Most car rental companies require a deposit at the beginning of the rental to cover the excess, any expenses that may arise during the rental and, in some cases, fuel. To pay the deposit, you will usually need to have a valid credit card with available funds on it. The card must be in the name of the principal driver. Please note that not all rental companies accept the same types of cards. Please refer to the “Important Information” section when you make your reservation or sign the car rental agreement to confirm which card types are accepted. If you have any questions, please contact us. If you return the vehicle and extras in the same condition in which they were delivered and in accordance with the fuel policy, you will receive a refund of this deposit once you have returned the car (please note that it may take up to 30 days for the amount of the deposit to appear on your credit card). Some rental companies will require you to return the car with the same amount of fuel as when it was delivered. Others have a policy where you must pick up the vehicle with full fuel, paying the corresponding amount, and return it empty. In this case, you will not be reimbursed for any unused fuel. If the rental company charges you for fuel, the cost may be higher than at a local gas station.

11.-. OTHER CONSIDERATIONS:

– Necessary documentation (does not expire): ID CARD, PASSPORT, DRIVER’S LICENSE AND CREDIT CARD (COPY WILL BE MADE)

– MINIMUM AGE: 25 YEARS OLD.

– DELIVERY AND PICK-UP TIMES:

Every day of the week from 9:00 am to 9:00 pm.

Deliveries and collections from 21:00 to 00:00 and from 7:00 to 9:00 hours, will incur an additional cost of 20€ per service. Deliveries and pick-ups outside the above mentioned hours, will incur an additional cost of 40 € per service.

– MILEAGE LIMIT:0,20€ extra km

1 to 3 days:350 km/day

4 to 6 days:250 km/day

7 to 14 days: 150km/day

More than 15 days:100km/day

– BABY SEAT: 5€/DAY MAXIMUM PER BABY SEAT AND RENTAL CONTRACT

-VEHICLE MOBILITY: ONLY IN THE PENINSULA (NATIONAL TERRITORY). Gibraltar and Portugal must request authorization and will have a cost of 10€/day.

– ASSISTANCE: In case of breakdown or accident the assistance will have full coverage within the territory of the Autonomous Community of Andalusia. If the vehicle is outside Andalusia, the additional costs of the assistance for being outside the limit of km, will have to be assumed by the lessee. When a replacement vehicle has to be provided, it will have to be within the business hours from 09:00 to 21:00 and always in our facilities. If the lessee has not contracted additional insurance, he/she will have to pay the amount of the assistance or transfer in any circumstance. If the renter has contracted an additional insurance and has not committed any negligence that is out of coverage; will have included the service of assistance and free transfer within Andalusia. In the case of providing a replacement vehicle, it will have to be at the renter’s premises and within the business hours from 9:00 to 21:00. A commercial management may be applied to take another vehicle to where the lessor is located as long as it is feasible, in Andalusia, within the established schedule and does not interfere with the lessee’s work schedule. These limitations in the assistance are due to the local character of the lessor whose only head office is in Malaga city.

-DAMAGE INSURANCE: THIRD PARTY.OBLIGATORY FRANCHISE IF YOU DO NOT CONTRACT ADDITIONAL INSURANCE.

-GPS DEPOSIT: 8€/day.

-FINE MANAGEMENT: 15€ per fine (this payment is not excluded if additional insurance is taken out).

-DELAYS IN THE RETURN OF THE VEHICLE: CAUSED BY LOSS OF KEYS, PARALYZED BY VIOLATION BY THE CLIENT.35 € / DAY FOR DELAY.APART TOLL COSTS, TRANSFER CRANE AND CUSTODY / CUSTODY, IN ADDITION TO FINES.

-FUEL: YOU WILL HAVE TO DELIVER THE VEHICLE WITH THE SAME AMOUNT OF FUEL AS WHEN YOU PICKED IT UP.

FUEL ERROR FROM 500 TO 1000€ (this payment is not excluded if you take out additional insurance).

-CLEANING OF THE VEHICLE: IF IT IS DELIVERED IN CONDITIONS THAT NEED AN INTENSIVE DEEP CLEANING, IT WILL HAVE A COST OF 150 € FOR SPECIAL CLEANING.

-EXPENSES OCCASIONED BY DAMAGE TO TIRES, TIRE (PINCHES AND BURSTS): To be paid by the lessee. Excluded if the additional insurance is paid

-WATER AND TIRES (LOSS OR BREAKAGE): To be paid by the renter. This payment is not excluded if additional insurance is taken out.

-WHEELS, REARWARDS: To be paid by the lessee. Excluded if additional insurance is paid.

-ACCESSORIES,VEHICLE INTERIOR,FUEL ERROR: To be paid by the lessee. This payment is not excluded if additional insurance is taken out.

-CARRIAGE DAMAGE: To be borne by the lessee. Excluded if additional insurance is paid

-DAMAGE TO BE ASSUMED BY HIRER EVEN IF THE HIRER PAYS ADDITIONAL INSURANCE: Damage from misuse or loss (clutch, new engine, duplicate key, front seats, rear seats, last row seats).

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